Updated for 2017 Contact | support@accnerd.com |

Technical Support

Welcome to the ACCNerd.com technical support page. Below you will find answers to the most common questions. If you do not see the answer you're looking for below, please shoot us an email at support@accnerd.com. 

How does ACCNerd.com Work?

ACCNerd works is powered by Shopify software and operates just like any other e-commerce store. When you place an order on ACCNerd.com you will receive an email confirmation with a link to download your material. Make sure to use an accurate email when you place your order to avoid delays. We are committed to protecting our user's privacy and your personal information will remain confidential at all times.

Watch the Video Tutorial

Is it safe to make a payment on this website? 

ACCNerd.com relies on the latest technology to ensure credit card and order data is encrypted and secure. Our shopping cart system is PCI Level 1 compliant and uses 128 bit SSL certificates to keep order details secure.

I am unable to download a file! What should I do?

A confirmation email is sent to the email address used to complete the order. This confirmation email will contain your order number and a link to download the file. You will be able to download the file a total of 3 times before it expires. Make sure to save the file to your computer to avoid using the download link multiple times.

The work does not match my assignment!

Make sure to read the assignment details on the description page BEFORE completing your order. Unfortunately, we can NOT issue a refund if placed an order for the wrong product. All information provided on this site is designed for demonstrative and informational purposes only.

Still have questions? Email us a support@accnerd.com.

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